Just the opposite. It stays OFF until the modem resets. Then it is invariably turned back to ON. I specifically turned it off yesterday when I logged into the Voice Tools after installing the new modem. After a useless chat with AI my modem was remotely reset. The screen grab I posted earlier shows that Call Waiting has been re-enabled. It will do that without fail each and every time the modem resets--seemingly no way to keep Call Waiting OFF permanently. If I had wanted it permanently ON then I would not have a problem. COX seems unwilling for me not to make use of this phone feature which I disdain.
My reply was directed to DRVEGAS. I replied to your initial post because the Forum gets confused when replies are posted out of chronological sequence.
Gotcha! Others apparently seem not to have the same issue as me--I'm special.
No, your experience is the same as mine and everyone else's, except DRVEGAS. I suspect he will see that his experience is the same as everyone else's too if he checks the Call Waiting setting with a laptop instead of his phone.
Ah, then it IS a systemic bug and not particular to me. Usually, that would mean there were better chances of this being fixed but I don't suspect that actually is the case here. I think this is something that has been known about for some time but they either can't fix or don't care to fix.
