Forum Discussion
You say Call Waiting doesn't turn back on when the modem is rebooted. Are you sure? Did you check the Voice Tools Call Waiting setting with your phone? Use one of your laptops to turn off Call Waiting, reboot your modem and then check the Voice Tools Call Waiting setting again with the laptop.
Just the opposite. It stays OFF until the modem resets. Then it is invariably turned back to ON. I specifically turned it off yesterday when I logged into the Voice Tools after installing the new modem. After a useless chat with AI my modem was remotely reset. The screen grab I posted earlier shows that Call Waiting has been re-enabled. It will do that without fail each and every time the modem resets--seemingly no way to keep Call Waiting OFF permanently. If I had wanted it permanently ON then I would not have a problem. COX seems unwilling for me not to make use of this phone feature which I disdain.
- CurtB2 years agoValued Contributor III
My reply was directed to DRVEGAS. I replied to your initial post because the Forum gets confused when replies are posted out of chronological sequence.
- NoFanOfCox2 years agoNew Contributor III
Gotcha! Others apparently seem not to have the same issue as me--I'm special.
- CurtB2 years agoValued Contributor III
No, your experience is the same as mine and everyone else's, except DRVEGAS. I suspect he will see that his experience is the same as everyone else's too if he checks the Call Waiting setting with a laptop instead of his phone.
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