Forum Discussion

NoFanOfCox's avatar
NoFanOfCox
New Contributor III
2 years ago

Permanently disabling Call Waiting impossible????

This may be beating a dead horse (and I suspect it is) but is there actually any way to disable Call Waiting through the Voice Tools interface and have it remain disabled? I've just downgraded my ser...
Darkatt's avatar
Darkatt
Honored Contributor

If you turn call waiting OFF, and you power cycle, change, swap the telephone modem, it turns itself back on. 

Same with voice mail. 

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Mine doesn't do that 🤔

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    then you are lucky, cause powercycling the modem, sends a reset to the phone settings. 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      Have you heard of this issue? Do you think it's possible to disable call waiting in the phone switch? I can't remember if there was a service code for it.

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        2 years ago

        Cox agents cannot access the phone switch any longer.