Forum Discussion
Is your number listed as Protected on your Nomo account page?
I read the setup instructions and it's kinda vague how to initiate the Protected status. It's step 7. The previous step (6) instructed to test your phone from your Nomo account page...which you successfully did...but to let your phone ring 3 times.
"You will immediately receive a call letting you know if everything is setup correctly. Please pick up the phone after the third ring."
I wonder why it's 3 rings? Did you wait for 3 rings? Then in Step-7, it reads (after waiting 3 rings), "Your number will now be listed as Protected."
Also, on your Nomo account page, is there an option to enable or disable Nomo? That seems like an essential feature if you're waiting for a critical call from an unknown number and you don't want Nomo tinkering with anything.
Is there any reason for me to keep Nomo on my computer if it isn't working? I don't know that I want the phone numbers of everyone who calls me listed there. They are treating this as an active account with all calls being blocked. The fact is no calls are being blocked so I'm wondering if it is better to just get rid of it. I would wait a week or so to see if they ever respond to any of my messages, but, after that, should I keep it or dump it?
- Bruce7 years agoHonored Contributor III
Read Becky's post above for the Cox page. It's easy to find because she responded to you first.
- Lily27 years agoContributor
I found the Cox page. It says I have already registered for Robo. Then I tried to sign in with my password and they said there was no such account. I've had it for 30 years and they had just said I was all set up with Romo. !
- Bruce7 years agoHonored Contributor III
Keep Nomo on your computer? I thought it was a web page. Did you download an application for Nomo?
- Bruce7 years agoHonored Contributor III
From what I've read today on other forums, you can't delete your Nomo account. You can only disable it. After disabling, I don't know if it'll keep logging your calls.
Yeah, just wait a week for them to reply or ignore. Like I said, it could be a glitch with Cox in your market or the Nomo-assigned number.
- Bruce7 years agoHonored Contributor III
I entered my own and got the message that it was already protected and i should enter another one
Hmm? You were initially setting up Nomo in your Cox Phone Tools, mistakenly entered your Cox-assigned telephone number...and it responded with the number is already protected? That doesn't make sense.
...or did you enter it on Nomo and it said it's already protected. That wouldn't make sense either. How long have you had this number? Is it new? Perhaps someone already registered it with Nomo. Interesting.
Related Content
- 7 years ago
- 3 months ago