Forum Discussion

Lily2's avatar
Lily2
Contributor
7 years ago

Nomorobo set up and verified. No calls blocked

Please help. My Nomorobo is set up and verified by Nomorobo.  Everything is in order.  They have called to day it is enabled.  But it is NOT working.  Cox refuses all responsibility/.  I have to cont...
  • Bruce's avatar
    Bruce
    7 years ago

    Read Becky's post above for the Cox page.  It's easy to find because she responded to you first.

Lily2's avatar
Lily2
Contributor

Yes, mine is shown as 'protected.'  It has shown that status for 4 days. I did wait for three rings and I have done that several times just in case something was missed.  Each time, the response is that Norobo is enabled on my phone.  And, yes, I can enable or disable it.   It is so frustrating because there is no reason why it should not be working.  Cox actually checked it, too, and found out that it was successfully enabled.  It just doesn't block calls.  

Becky's avatar
Becky
Moderator
7 years ago
Hi Lily2, if you haven't already done so, you might consider emailing the Nomorobo Support Team at info@nomorobo.com. Perhaps they will have an explanation or a solution. -Becky, Cox Support Forums Moderator
  • Lily2's avatar
    Lily2
    Contributor
    7 years ago

    Becky, I have emailed them 3 times and once through Facebook.  I have had no response from any of those contacts.