No phone call history
I no longer have any phone call HISTORY if I look on line in the phone tools section. I did last week but no longer, My address book is fine I did a Chat twice and all they did was do some scan an...
Forum Discussion
This is an ongoing issue for all of December. Been reported here and with support personnel. No resolution yet. Have not heard from Cox for over a week. My guess is this issue is not being actively resolved or addressed. Have not seen any compensation for loss of service on the bill either. Not expecting any more from them.
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
This isn't a customer specific issue. Why do you need OP to email you? Stop with the copy/pasta. Either report something useful or don't post at all please.
