New phone modem doesn't work.
Last week, we bought a new phone modem - Arris TM 3402A. This week I tried to connect a phone to it. No anything. No dial tone. No light on the front of the modem. The phone I used to connect to the ...
Forum Discussion
My Correction #3
My bad. The batteries are expensive...$30!
On page 5 of the PDF version for my statement dated Apr 14, 2018-May 13, 2018:
"...you may order backup batteries from Cox by call (855) 324-7700 or visiting a Cox Solution Store. The cost for an 8-hour battery from Cox currently is $29.99, but subject to change."
"The Cox battery is warranted for one year."
"The battery offered by Cox is designed to fit directly into your specific telephone modem and may not be available at retail stores."
Also on the PDF, Cox repeatedly warns me to purchase "additional" batteries...at $29.99 mind you...as "reserve backup batteries."
