Forum Discussion
Bruce
3 years agoHonored Contributor III
I would surmise your original Tel2 discrepancy (hardware) is fixed. Although Cox corrected by re-provisioning your service, Cox just didn't update their records (software). Since nothing is connected to Tel2, Cox can't disable anything. This is, if Cox only targets Tel2.
Caller ID issues, yeah, been there, done that. Perhaps its a separate issue but my best fix has been to log into my Cox account and reset my telephone modem. It's hit-or-miss but eventually it'll take.
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