My onscreen caller ID is not working (again) (still).
This past weekend I did a chat with "Annie P", and she went through the canned list & rebooted the cable box and satellites, even though I had already done it and told her so. Then she said she would elevate the issue and someone would call me "within 5 minutes"--which I didn't believe, but was hopeful. Well, no one called, and here is is several days later and still no call, and no onscreen caller ID. This problem happened a year ago, and once before that also. What is the issue? Can it be fixed?