Forum Discussion
Well, this was my response to the same issue:
COX,
I need clarity please?
- What does this “most advanced phone equipment available” do? Does it do more than make phone calls?
- My current phone does not require electricity, a coaxial connection or a modem that connects to the wires in my home, so how is this improved and more advanced?
- Per the COX telephone representative, 911 will not know my location…huh!!!! That takes about 10 steps back. My current system, 911 knows exactly where I live.
- The new advanced system will only work for 4-8 hours during a power outage? Huhh, what, my current system will work for years during a power outage. How can this be advanced.
- The new advanced system requires a backup battery, yet you are going to charge for that, yet, I don’t need a backup battery today… Say What!
- The new advanced system uses a modem that will eventually require firmware updates, prone to hacking, has an IP address, etc, etc. How is this advanced…. This is a telephone, it’s just a phone, so why all this extra equipment to run a phone.
Lastly, a few weeks back the COX network to include cable, VIOP and internet were down for hours, what do you do now? You cannot make a phone call to 911 if you need help? My current copper phone line system worked during that outage, and you call this “advanced”.
Clarity please, as this makes no sense to me.
Exactly!! This "upgrade" is a "downgrade" and only benefits Cox. Good news is made us decide we don't need our land lines after living without them and enjoying not been harrassed all night by political calls and the IRS from India! We are moving in the next 60 days and when we do we will cancel our land lines - oh - sorry - cox informed me there aren't any "land lines" anymore.......we will cancel our "modem" phone. I suggest everyone consider whether they need a "modem" phone.........I'm sure you already have a cell that works just fine........
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