Missing from Call History.....
Several important calls I've made to different companies on multiple days have not displayed in Call History. Today 4-10-19 I called Cox & a message came on about an outage in my area with phone ser...
Forum Discussion
Hi Stewart, we are deeply sorry to learn about the difficulties you're having with our call history. With an outage, services can be sporadic and intermittent at times. We'd like to investigate this matter further for you. Is this happening in the Phone Tools section on the Cox website or through the Cox Connect Mobile App? Can you please send us an email at cox.help@cox.com, with a link to this forum thread? Any assistance you can provide would be greatly appreciated. -Kevin
Thanks Kevin: I'm on a Chat now with your support. 'Your current plan does not have any features that could be set online.' That is what I get when clicking Voice Tools
