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ed330ci's avatar
ed330ci
New Contributor
2 years ago

Lost Mobile Phone cannot be removed from system

Lost my Cox purchased mobile flip phone. Went to the retail store with substitute iPhone that was approved. Retail store gave me a new SIM card and told me to wait a few hours. It has been 13 days an...
JuanC's avatar
JuanC
Moderator
2 years ago

Hello Ed330ci. I'm very sorry to hear that you are having issues with your Cox mobile service. I can see how this can be frustrating. When it comes to Cox mobile phone support you will need to call us. It's not something we handle here. I'm very sorry. Please call us at 1 800 234-3993 and ask for a supervisor. 

 

Cox Communications Forum Moderator