Forum Discussion

I-am-no-expert's avatar
I-am-no-expert
New Contributor
5 years ago

If I replace DPQ3212 with Arris Surfboard 8200 without phone jack

I want to replace my existing modem DPQ3212 with a Docsis 3.1 modem, for instance an Arris Surfboard 8200. However, since the 8200 does not have any phone jacks, I do not know what to do to retain Co...
modem and landline
JamesMartinez's avatar
JamesMartinez
New Contributor
5 years ago

Hi, Bruce. Which department should I talk to at Cox to get this free loaner TM3402? I called up Voice Support and she said I have to buy a cable modem with a phone jack. Thanks.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Do you have a Cox Solution Store near you?

    You want the free loaner so walk out with a free loaner.  Know what I mean?

    www.cox.com/.../search

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    5 years ago

    You can not buy a phone modem only rent from Cox