Hi Alien_visitor,
Please reach out to us through our Social Media platforms: Twitter @coxhelp, Facebook, or through email: cox.help@cox.com We will need your complete address information and we do not recommend posting it here in a public forum. However, please include a link to your forum message.
You may also contact us through Live Chat:
www.cox.com/.../contactus.html or by toll-free number: 1-800-234-399 (24/7).
You may download the Cox App to receive area updates. Here is a link for more information:
www.cox.com/.../cox-app.html
Thank you,
Mike J.
Cox Support Forums Moderator
