How do you get Nomorobo installed on phone
I cannot get Nomorobo to install on my account. Cannot figure out where the problem is.
Forum Discussion
Even if Nomo did work, it wouldn't work. Scammers are spoofing numbers only once. After their first batch of calls, they'll move on to another spoof. By the time a subscriber reports the number to Nomo, Nomo would be blocking a ghost. There are 10 billion numbers to spoof and Nomo maintains a list of what...2 million? The one-and-done numbers have defeated Nomo.
Bruce, Thank You for the reply, It still looks like Cox would let me know something in regards to we are going to solve your problem, or the problem cannot be solved sorry, something, How about telling me why caller ID and time stamp is not working. at least I could get a look at the number that is calling to know where to answer it or not to some extent it would help. May be I need an later date phone modem, the one I am using is from several years ago, If so why do they not tell me so ? ?? Again Thank You for your interest, you are appreciated.
Do you have one of the newer telephone modems...aka eMTA?
Tell us the makes and models of your equipment for Internet and phone service.
Bruce, The phone modem is ARRIS Model: TM502G/CX-8721126 p/n TM02DH1G5 s/n: 76RBMV487267596 , The internet Modem is ARRIS Toushstone CM8200A p/n : TC00DAD38200A2CX0 s/n: 84E2P7333600567 DOCSIS 3.1, I own the internet modem, The phone modem / internet modem was the first one used from cox when I Subscribed for the internet and phone service. I now use a cable split-er from the line in to the internet modem and phone modem. Thank You.
- Hi rhol495. You will need to upgrade your eMta. You can either swap it out at the local Solutions Store or we can schedule a service call. If you need a service call, please email us this link along with your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator
Thanks for researching the model numbers.
FYI, RHoL...you will need a tech to rewire your demarc from circuit-switching to packet-switching. Although a self-install may be easier for you, you'll still need a tech at your house. Just something to consider.
LisaH and Bruce, Thank You for Your Prompt Reply, It will probably be a week or a little more before I can get this done, will be out of pocket. Again Thank You very Much for Your Time and Talents, You are Appreciated
