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Nhokvuitinh111's avatar
Nhokvuitinh111
New Contributor
28 days ago

Help me get back the money I lost that I didn't buy

In March on the 16th or 17th, I bought an iPhone 15 pro max from you with a $300 customer discount, but the order was canceled and a few days later my money was refunded when I bought the phone at 10...
Nhokvuitinh111's avatar
Nhokvuitinh111
New Contributor
28 days ago

Sorry I was mistaken, the order was canceled on March 17 or March 18, not April 17

  • LaToyaW's avatar
    LaToyaW
    Moderator
    27 days ago

    Hello.

    I'm sorry you've had this experience. When you have a moment, please send an email with your full name, complete address and 4 digit pin to Cox.help@cox.com for more assistance with this issue.