Forum Discussion

Ratct's avatar
Ratct
New Contributor
3 years ago

Have a panoramic router with phone line issues

I have a Panoramic router with a Panasonic wireless phone system connected to it. Sometimes, when the phone rings and I answer, I can't hear anyone and they can't hear me. It does it just a couple of times a day but can be frustrating to both parties. I upgrated the router, no help. Switched to different phone manufacturer, no help. Unplugged the printer which is on wifi to see if the printer was trying to use fax line, no help. I've run out of ideas.

3 Replies

  • DavidA2's avatar
    DavidA2
    Former Moderator
    Hi Ratct,

    I am sorry to hear that you are having trouble with your phone line. Please feel free to email us at cox.help@cox.com with your service address and a link to this forum thread.

    David
    Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III

    Did this just start happening?  Do you also have a cable-box connected to the coaxial cable?  Could be a splitter going bad as the humility increases.

    • Ratct's avatar
      Ratct
      New Contributor

      No, it's been doing it for 6 months of so. This is a wireless phone connected directly to the panoramic router.