Forum Discussion

gizzmo's avatar
gizzmo
New Contributor
11 months ago

Frequently my phone rings once

Then the caller is cut off. They then have to redial. Why is this happening? I do not have that "Robo" service.

8 Replies

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  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor

    Did you set up and save the number of rings in the voicetools settings?

    • gizzmo's avatar
      gizzmo
      New Contributor

      No I set it on my phone...I will go look at voice tools....

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor

        Try setting the number of rings to 6 as that worked for me.

    • CurtB's avatar
      CurtB
      Valued Contributor III

      The "Voice Tools" "Configure Rings" setting minimum is 2.

       

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor

        Try setting it to 6 then click on save.  I had the same issue as you and setting it to 6 worked for me.