Those are two of the options in "Settings" that haven't been available to Cox customers for over four years. Uncheck one or more of them to turn them off and click "Save". Leave the page and come back. Options you unchecked will be checked again. (If you can't turn a setting on/off, it's not an option). Those settings aren't on by default or we would all be getting email notifications every time we get a Forum notification. Random email notifications that we do occasionally receive are a Forum glitch.
Earlier in this thread, I posted four links to Forum posts that referenced this.
I don't really know. I set mine years ago and haven't touch them since. It seems hierarchical in the Setting for your account. You could set which notifications you want in the Notifications tab and then toggle the actual option in the Settings tab...without having to de-select all the stuff in the Notifications tab.
If it doesn't work, it doesn't work. i know there have been inconsistencies and glitches over the years. I like this Forum for its simplicity but don't understand some of its design.
