I checked my Forum profile and settings and all boxes for email notifications are checked but no email address is shown nor is there a field to enter one. Does it just default to the email address on my Cox account? That is the address that is not receiving emails from cox.help@cox.com although it does receive them from all other Cox addresses. It dawned on me to ask because my Forum ID is not the same as my Cox ID and if they have separate email addresses perhaps that is the cause of the problem.
Secondly, I joined the forum with a different Forum ID but a year or two after my last post that ID disappeared. So I created the one being used now which is similar, but not identical, to the first one. Could something about that history explain why I am not receiving emails?
Is there a way for me to check the email address used for my Forum ID?
My posting this morning was copied from an email I sent to cox.help@cox.com. In it I included my name, address, phone & fax number, Forum ID and password, and a link to this thread. Haven't received a reply. I feel like a mushroom - - kept in the dark and covered with mulch..or something.
