Forum Discussion
Kristyw
New Contributor
I am having a similar issue, but on my laptop. I can get email via a Gmail app, but I can't send. I am getting an authentication error with the SMTP server,
DustinP
5 years agoModerator
Hello Kristyw,
If you can verify you can send from myemail.cox.net just fine, then I recommend going into the client you use for email on your laptop. Confirm the account email server settings are as they appear to be on our website. If the issue remains, then you may want to try deleting the account from the client and add it back with these settings.
www.cox.com/residential/support/email-server-settings.html
Dustin
Cox Forum Support Moderator
If you can verify you can send from myemail.cox.net just fine, then I recommend going into the client you use for email on your laptop. Confirm the account email server settings are as they appear to be on our website. If the issue remains, then you may want to try deleting the account from the client and add it back with these settings.
www.cox.com/residential/support/email-server-settings.html
Dustin
Cox Forum Support Moderator
- Kristyw5 years agoNew Contributor
Thanks. It magically started working again last night. Used the same settings that you provided while I was having problems as well.
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