Forum Discussion

havinfun100's avatar
New Contributor
4 years ago

Daylight savings time change

ID caller not give correct time. It is one hour off. Time on ID caller has not changed. The same thing happened in spring, until I told in the forum for Cox to change the time.

3 Replies

  • @Havinfun100, Is this happening on your phone or on the tv? -Allan, Cox Support Forums Moderator.
    • havinfun100's avatar
      New Contributor

      This only happens on the phone Caller ID

      . The same thing happened this spring with the time change. I reported it to Cox forum, and they eventually changed it. It is nothing to do with my equipment. Obviously Cox does not not have a built in computer program to change the time on Caller ID, when there is a time change.

      • Becky's avatar
        Hi Fun, we've identified the issue with the Caller ID time stamp. A fix will be implemented in the next day or two, and your Caller ID time should be correct by Sunday, November 8, 2020. Thanks for bringing this to our attention! -Becky, Cox Support Forums Moderator