Old Jedi said:
There was another surprising claim in this thread. When Cox did my conversion to the modem, they disconnected all of my old phone jacks. The only way I can use a phone is to plug it into the modem. I lost my fax machine which was not where the modem was, and I had to move my base station for the cordless phones to where the modem was installed.
Your Install was NOT done correctly, call Cox and have them come out and redo the install. All my jacks are active, I have a FAX, Answering Machine and a Monitored Alarm panel with line-seizure, and everything works exactly the same as when I had the outdoor NIU.
