In response to my question about the new phone system not being VOIP, Cox replied that it's now packet switch instead of circuit switch. From my understanding, packet switch = VOIP. How is this not VOIP and how does it work better with fax and alarm than a traditional VOIP system?
I doubt the tech is going to be able to answer the question about why Cox isn't powering the modem from its network anymore.
Has anyone had Cox force this new thing on them yet? I think I just received my third urgent letter about it yesterday. Is anyone having success with the new system?
As near as I can tell I'm paying the same price--plus the cost of a battery--for a downgrade in service. Why doesn't Cox lower the price for the new, worse phone system?
