Forum Discussion
EvaFam
7 years agoNew Contributor
DannyS, thank you for your speedy reply. I do have more questions.
- You mentioned this is not a full VOIP product. What is it? The Cisco DPQ3212 manual that I downloaded from the Cox website calls it VOIP.
- Are you guaranteeing that this new DPQ3212 will work with alarm and fax signals? Besides my current Cox Cornerstone NIU landline, I also have a VOIP line and I can tell you the fax doesn't work with it, despite all the claims to the contrary. Although I don't use fax a great deal, it's handy to have sometimes and works just fine on my Cox Cornerstone NIU landline.
- Reliability: I've seen several online comments about DPQ3212 failures, so I have concerns about how reliable this thing is.
- If I don't connect my internet to this and keep my separate cable modem, what does your modem reset tool do? How does it know which modem to reset? Does a telephone-only install require fewer modem resets? Cox internet reliability for me is nowhere near the reliability of the Cox phone. Is the phone line technology somehow separate from cable modem that's included in the box? If it's really as reliable as you indicate, why isn't this packaged as an outside, non-user-serviceable device like the Cornerstone NIU (and other Telco/Cable devices I've used over the years)?
- The DPQ3212 is huge. Cox marketing tries to make it look small, but it's 8 x 8 x 4. I might have to put an addition on my home to find somewhere to put this thing. My Cornerstone NIU is currently inside of a shed, so it's not outdoors. Maybe I can put the DBQ3212 in place of it in the shed? (I have power in the shed.) That would minimize wiring issues. If I have to find a place to put this thing in my house, what wiring is the Cox technician going to do? I'm pretty sure you're not going to go in attics, under the house, fish wire through walls, pull new wiring through conduits, etc.?
- I may have a punchdown block, but I don't have an APU. Why doesn't Cox continue to power these devices from its reliable infrastructure? You already have 90v going to the Cornerstone NIU. I'm sure with the quantity you purchase you could get Cisco to work with 90v, if it doesn't already. Maybe it requires more current than the wires carrying 90v to my house because it's also a cable modem? And then you want me to buy a battery? How is this "just as reliable" as the Cornerstone NIUs? The overall system design is less reliable.
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