Forum Discussion
Found this document on COX.com under phone service, I have highlighted a few interesting items.
Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Regular rates apply after promotional period, if any. Cox phone service provides high quality voice connection to residential customers in Cox's service area (1). Telephone modem required and will be provided for the duration of phone service subscription. Upon disconnection of phone service, modem must be returned within 30 days or a monthly rental fee or lost equipment charge will apply. Modem uses household electrical power to operate. Telephone service, including access to e911 service, will not be available during a power outage without a battery or if the modem is moved or inoperable (2). New modem installs do not come with a battery. You may purchase a battery from Cox or, if you are a Lifeline customer, obtain a battery from Cox without charge. You must monitor and replace the battery as needed (see cox.com/battery ). Other restrictions may apply. Telephone service provided by an affiliated Cox entity (3). Service may require credit approval. Deposit may be required.
(1) Is the call quality reduced if you call outside a COX area?
(2) Traditional POTS lines (e.g., copper) operate when the power goes out.
(3) What does this mean, it’s no longer COX? A credit check might be required? What?
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