Forum Discussion

DJV's avatar
DJV
New Contributor II
7 years ago

Cox to eliminate traditional copper phone and replace with VOIP.. BAD NEWS

As a longstanding COX customer, I don't want VOIP phone service as it has limitations when real emergencies happen (e.g., power outage, earthquake, etc.) Traditional copper phone lines work without e...
ColleenD's avatar
ColleenD
Moderator
7 years ago
Hello everyone,

If you have questions regarding the battery please refer to https://www.cox.com/battery


Andrew,

Installers will ensure the lines are connected in such a way that dial tone will be available at all functioning phone jacks within the home, but the telephony modem still needs to connect to both the house wiring for the phone jacks as well as a cable outlet.