Forum Discussion

DJV's avatar
DJV
New Contributor II
7 years ago

Cox to eliminate traditional copper phone and replace with VOIP.. BAD NEWS

As a longstanding COX customer, I don't want VOIP phone service as it has limitations when real emergencies happen (e.g., power outage, earthquake, etc.) Traditional copper phone lines work without e...
DannyS's avatar
DannyS
Moderator
7 years ago

Hello,

We apologize as you are correct.  That is the case now for customers that still have POTS telephones that desire to have a battery would need to purchase the battery now.  The purpose for proactively trying to upgrade these is as if the current device fails there could be a delay in restoring service which could severely impact your service, so we really want to upgrade them all soon as possible if available.