Forum Discussion

KG69's avatar
KG69
New Contributor
3 years ago

Cox email now not working on my iphone XR!

When I turned my iphone off last night I was still receiving emails but when I turned it back on today I can send emails but cannot receive them.  I went online on my laptop and emails are being rece...
BenS1's avatar
BenS1
Former Moderator
Hi @KG69
I know how frustrating it is to not be able to get your email via your iPhone. We are aware of an email issue and we are working to resolve this issue as soon as possible. Thanks.

Ben S.
Cox Support Forums Moderator
KG69's avatar
KG69
New Contributor
3 years ago

Thank you!!  thought I was going crazy!

  • BenS1's avatar
    BenS1
    Former Moderator
    3 years ago
    @KG69
    You're welcome and thanks for the opportunity for me to help by providing you with an update.

    Ben S.
    Cox Support Forums Moderator
    • KG69's avatar
      KG69
      New Contributor
      3 years ago

      Do you know how long the issue is likely to be there?  How long until its fixed?

      • BenS1's avatar
        BenS1
        Former Moderator
        3 years ago
        @KG69
        My apologies. There is no estimated time of repair at the moment.

        Ben S.
        Cox Support Forums Moderator