COX couldn't transfer my phone number
I moved 4 miles in the same city and asked to keep my land phone number I had for 15 years, always with Cox.
Without hesitation, the operator said "sure we can, sign up for the $10 plan here!".
A...
Forum Discussion
Thanks Crystal. I am confused. What do you mean "this is not how it works". I let Cox take care of this request when I moved. Is cox.help@cox.com a different customer service I contacted for the last 6 weeks by phone, chat, text, email, and in-person? I've been told that my number transfer was still 'pending' but if these new channels have special powers, I'll give it a try! Thank you.
Hello Antonio,
You are correct. cox.help@cox.com is the Social Media Team. If you email we will certainly look into this matter for you. I can not promise special powers, but I can tell you we will investigate this for you.
Crystal S.
Cox Support Forum Moderator
You are correct. cox.help@cox.com is the Social Media Team. If you email we will certainly look into this matter for you. I can not promise special powers, but I can tell you we will investigate this for you.
Crystal S.
Cox Support Forum Moderator
