Forum Discussion
CurtB
3 months agoHonored Contributor
Never use chat unless you need help rebooting a modem. Contact Cox by phone. I had a similar issue when changing my TV plan. DVR service was accidentally dropped. I contacted Cox and it was restored that same night. It may take some time for you to reach the correct department, but it won't be three days. I can't guarantee it, but they should be able to reconnect you immediately.
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