Forum Discussion

cvos34's avatar
New Contributor III
6 years ago

Can't cancel phone service

We do not use our phone anymore and I call to have it removed and I'm told it would be cheaper to keep it!?? How is it cheaper? It will lower my bill by almost $30. So why pay that if I don't use it? Plus the installer took our phone modem, so I can't use it!

1 Reply

  • Hi Cvos34, you may be receiving a multi-product discount worth more than the cost of the phone service. -Becky, Cox Support Forums Moderator