Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
3 months ago

Can't access my voicetools

Why can't I access my voicetools today 🤔 
  • DRVEGAS's avatar
    DRVEGAS
    3 months ago

    We're sorry, our web site is currently undergoing maintenance.

    This web site is temporarily unavailable. We apologize for the inconvenience. We are working to complete the maintenance as quickly as possible. Once the maintenance work is completed, this website will resume its full functionality.

    Please know that our employees are working to quickly complete the maintenance operations and restore your services. Thank you for your patience.

CurtB's avatar
CurtB
Valued Contributor III

DRVEGAS   Yes, the inability to sign in to Voice Tools is on-going, but it's been escalated with ticket UNO00003811228 for an issue that affects multiple customers.  Attempts to sign in now generate the following notification:

Cox's vendor is historically slow to fix issues with Voice Tools.  So, it could be a while.

DRVEGAS's avatar
DRVEGAS
Valued Contributor
3 months ago

I know what you mean 🤣 👍