Forum Discussion

Horserider1st's avatar
Horserider1st
New Contributor
5 years ago

Can not get inbound phone calls. When ever someone tries to call me. They get your call not be completed at this time. Even though I can make outgoing calls.

Could I have some how accidentally blocked all incoming calls? Since like I said before that when someone tries to call me. They get your call not be completed at this time message. Even though I can...
Ehuffy23's avatar
Ehuffy23
New Contributor
5 years ago

I am experiencing the same issue. Been through multiple techs and tech support throughout the last week. Moved to new house but have the same number and previous address. Can call out but can't receive calls in. Frustrating! 

  • ColleenD's avatar
    ColleenD
    Moderator
    5 years ago
    Ehuffy,

    I can only imagine how annoying this has been. Let me take a look at it for you. Please email cox.help@cox.com with your full name, complete street address, and details of the problem. If you think of it, you can include a link to this thread.

    -ColleenD, Cox Support Forums Moderator
  • ekhawaii's avatar
    ekhawaii
    Contributor
    5 years ago

    Ehuffy23....check my comments above about the Voice Tools/Call History on your PC or apps on cell and IPAD...the latter 2 platforms have had issues about the CallerID....discussed in the forum.  Maybe you will see the incoming calls going to Voice Mail.  Maybe you will not see anything, meaning the call is blocked at an earlier stage.