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J_J__T's avatar
J_J__T
New Contributor

Caller Id

Caller Id is not working on my phones....all it says is "incoming call".

13 Replies

  • J J T

    I'm going to restart the modem, OK to do now?

    StephanieS
    Cox Support Forums Moderator
  • J_J__T's avatar
    J_J__T
    New Contributor
    StephanieS said:
    J J T

    I'm going to restart the modem, OK to do now?

    StephanieS
    + Cox Support Forums Moderator
    ok
  • J_J__T's avatar
    J_J__T
    New Contributor
    J J T said:
    StephanieS said:
    J J T

    I'm going to restart the modem, OK to do now?

    StephanieS
    + Cox Support Forums Moderator
    ok
  • J_J__T's avatar
    J_J__T
    New Contributor
    J J T said:
    J J T said:
    StephanieS said:
    J J T

    I'm going to restart the modem, OK to do now?

    StephanieS
    + Cox Support Forums Moderator
    ok
  • J J T

    I've gone ahead and reset that modem. Please know that I had to cancel the disconnect work order to get the phone service working properly. It's very important that you call in again and cancel your services a day or two before you move. Can you go ahead and test the Caller ID for me?

    StephanieS
    Cox Support Forums Moderator
  • J_J__T's avatar
    J_J__T
    New Contributor
    StephanieS said:
    J J T

    I've gone ahead and reset that modem. Please know that I had to cancel the disconnect work order to get the phone service working properly. It's very important that you call in again and cancel your services a day or two before you move. Can you go ahead and test the Caller ID for me?

    StephanieS
    Cox Support Forums Moderator
    Why did you cancel my move order. I spent over an hour on the phone yesterday with a tech to get the transfer done right. I have a tech in Arizona coming on 4/18 to hook up my service in Arizona.
  • J_J__T's avatar
    J_J__T
    New Contributor
    J J T said:
    StephanieS said:
    J J T

    I've gone ahead and reset that modem. Please know that I had to cancel the disconnect work order to get the phone service working properly. It's very important that you call in again and cancel your services a day or two before you move. Can you go ahead and test the Caller ID for me?

    StephanieS
    Cox Support Forums Moderator
    Why did you cancel my move order. I spent over an hour on the phone yesterday with a tech to get the transfer done right. I have a tech in Arizona coming on 4/18 to hook up my service in Arizona.
  • J_J__T's avatar
    J_J__T
    New Contributor
    J J T said:
    J J T said:
    StephanieS said:
    J J T

    I've gone ahead and reset that modem. Please know that I had to cancel the disconnect work order to get the phone service working properly. It's very important that you call in again and cancel your services a day or two before you move. Can you go ahead and test the Caller ID for me?

    StephanieS
    Cox Support Forums Moderator
    Why did you cancel my move order. I spent over an hour on the phone yesterday with a tech to get the transfer done right. I have a tech in Arizona coming on 4/18 to hook up my service in Arizona.
  • J_J__T's avatar
    J_J__T
    New Contributor
    J J T said:
    J J T said:
    J J T said:
    StephanieS said:
    J J T

    I've gone ahead and reset that modem. Please know that I had to cancel the disconnect work order to get the phone service working properly. It's very important that you call in again and cancel your services a day or two before you move. Can you go ahead and test the Caller ID for me?

    StephanieS
    Cox Support Forums Moderator
    Why did you cancel my move order. I spent over an hour on the phone yesterday with a tech to get the transfer done right. I have a tech in Arizona coming on 4/18 to hook up my service in Arizona.
  • J J T

    The install in Arizona is not affected by me cancelling the disconnect work order at your current residence. The work order for install in Arizona is still scheduled for the 18th.

    StephanieS
    Cox Support Forums Moderator