Caller ID not giving correct time. 1 hour off since daylight savings time changed.

I have the same problem in Chesapeake Va.  As the forum moderator recommended to "retired dude", I emailed help@cox.com with a link to this thread and got a canned reply that they wanted my address to review my account.  I clearly wasted my time thinking that this issue would be forwarded to the technical department.  Shame on Cox.  I will just use my other clocks in the house until they get their act together.