Hello Bruce. The delay you speak of is not normal. Are you experiencing this with all cable boxes in the home or just one? Also, please power cycle the cable box and let us know if there is any change. Thanks. Allan -Cox Support Forums Moderator.
Hello Bruce. That sounds like there could be a signal or box issue. I recommend swapping the box at the nearest Cox retail store or having a tech to come out and take a look. If you would like for us to send out a tech, please send us an email to firstname.lastname@example.org and we will schedule the appointment for you. Thanks. -Allan Cox Support Forums Moderator.