Call History Update
Call records were displayed in the All tab for a few hours on 01/14/2025, then disappeared again and haven't been seen since. For call records to be available after a month-long outage and then be r...
Forum Discussion
If there's really someone still working on this, how can it possibly be this difficult to stop creating call records to voice mail in Call History when an incoming call is received? If the caller leaves a voice mail, it's recorded in Call History with the caller's phone number, not the voice mail number. Voice mail will never initiate a call. The only time it's appropriate to create any kind of call record for that number is when an individual checks their own voice mail messages. Even then, it's unnecessary. There's never a time when an outgoing call record to the voice mail phone number is appropriate when receiving an incoming call.
I am curious, you seem to put a lot of effort troubleshooting Cox's telephone system. Why? What makes it worth it? I can't even remember the last time I actually called a friend or family member, never mind from a land line. Is it the principle of the matter? What keeps you from using something else like google voice or Ooma?
Extra, inaccurate call records are clutter. I want Cox to fix Call History because I use it. That's my choice. It's not just for calls to a friend or family member. I care more about incoming calls. But I could ask you a similar question. You seem to put a lot of effort into troubleshooting other people's stuff that you don't even use. Why? What makes it worth it to you? That was rhetorical.
Rhetorical or not, you asked a question so I will answer. I help people here because I like solving problems and Cox service is what I know because of my background. I wasn't saying it was wrong/odd to troubleshoot something, I was saying it was odd to keep using something that is obviously broken, and it is pretty clear Cox is gas lighting you about ever fixing it at all. Like if I had Cox and their EOD system was broken and not being fixed after months, I would stop using EOD or switch TV providers all together. I am about the path of least resistance. Last, I wasn't even against your post in general. I was just asking for your reasoning since I didn't understand it.
Seems like your mouth is too wide
Says the troll who just started posting here. Why you even here? You're not asking questions and you're not helping people. Go away
