Call History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.
Forum Discussion
After a few days of unrewarding tech chats, I finally got through to a live Cox 2nd level tech by phone on Dec. 14, 2024. After checking, he discovered this was a known issue that was being worked on. He also said that that there was NO estimate as to how long the blank history issue would be out of commission. He only said that it won't be restored until it is reliable, or something to that effect. Cox would save us lot of misery by stating up front, on the History page, that there is a known problem. I wasted a lot of time searching for an answer.
I talked to 2nd level tech 3 weeks ago about this problem and his answer was the same - the issue is known and being worked on. I was told I would get a follow-up email by the end of that week. It never came. And the BLANK call history page is still BLANK. What gives with this??????
