Call History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.
Forum Discussion
Robocalls continued today. None of the calls are showing the "Spam?" warning at the start of the Caller ID.
I'm sorry you've continued to have trouble with robocalls. We'd be glad to further review this issue. Please email our team at cox.help@cox.com
Thank you.
I've been emailing them since 12/14/2024 and sent a follow-up 2 hours ago.
My call history log is also blank. I can access settings and address book but no call history anywhere. Called tech support. They don't know why It isn't showing up. They can see it at their end. I recently registered with no more robo giving them my phone number and provider information in addition to activating it on phone tools settings. Would that effect the call history log?
The All tab in my Call History was blank when I had a saved voice mail message. Immediately after deleting the voice mail, call records displayed in the All tab again. There's no way to know if you'll get the same result, but you could try deleting all saved voice mails. If you do, let us know what happens. But, even if some call records display, there are other known issues. Cox recently said they're still working on them.
