Call History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.
Forum Discussion
I mentioned previously here, and in an email to Cox, that shortly after the Call History stopped working I stopped getting robocalls and perhaps this was a related issue. I test the phone every day with my cell phone & friends/neighbors calls and it works. Today I received 4 robocalls so far. Their Caller IDs all appeared on the TV and I was able to do a search on them to make sure it wasn't anyone I know. At least one was listed with Nomorobo as a spam call from AT&T to switch to their fiber-optic system recently installed in my neighborhood. With no Call History for over 5 weeks, and a 126 day failure 3 years ago, and 2 shots of trequila, AT&T is getting prettier.
Robocalls continued today. None of the calls are showing the "Spam?" warning at the start of the Caller ID.
I'm sorry you've continued to have trouble with robocalls. We'd be glad to further review this issue. Please email our team at cox.help@cox.com
Thank you.
I've been emailing them since 12/14/2024 and sent a follow-up 2 hours ago.
