Call History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.
Forum Discussion
I too along have no call history function since Mid Dec 2024--here it is 1/11/25 and it seems Cox is unable or unwilling to fix this..all sorts of suggestions but everything is blank no matter how I sort . Cox is aware of the issue I read but no action on it..so disappointing.
This happened 3 years ago and it took 126 days to get it fixed. I lost 6 days of calls. You would think they would issue a progress report now and then.
I have been with Cox for 30 years and I must admit when something goes wrong it is a big issue and their notifications/addmitting of issues is very poor to none. I guess upper management does not get it that if you communicate - people will be less aggravated. I hate change and so I have stuck with them but you have to watch then like a hawk!!
