Call history in phone tools
My call history in phone tools hasn't worked for about a month now and I'm given all different responses from Cox reps from they've opened a ticket & are escalating the problem & are working on it to...
Forum Discussion
Originally I was told it's working for everyone else. Got all different answers depending on who I spoke to. Just drop our current services with no notice & increase our rate!
unfortunately the call reps probably a)have a script they need to follow and b)dont have the information they need
