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HalVegas's avatar
HalVegas
New Contributor
10 months ago
Solved

Battery Backup Units, interior-exterior

Am looking on this webpage Telephone Equipment Battery Questions and Answers (https://www.cox.com/residential/support/telephone-equipment-battery-questions-and-answers.html), Battery Backup Units on ...
  • Becky's avatar
    Becky
    10 months ago

    Hi HalVegas, assuming the Cox equipment that provides the network signal to your home was unimpacted, there are two things required for your home phone line to work: the digital telephone modem must be connected to both an active coax cable outlet and a source of power like an external battery backup. Does this help?