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HalVegas's avatar
HalVegas
New Contributor
3 months ago

Battery Backup Units, interior-exterior

Am looking on this webpage Telephone Equipment Battery Questions and Answers (https://www.cox.com/residential/support/telephone-equipment-battery-questions-and-answers.html), Battery Backup Units on ...
  • Becky's avatar
    Becky
    3 months ago

    Hi HalVegas, assuming the Cox equipment that provides the network signal to your home was unimpacted, there are two things required for your home phone line to work: the digital telephone modem must be connected to both an active coax cable outlet and a source of power like an external battery backup. Does this help?