Forum Discussion

Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Any Moderators Online?

I just installed my eMTA...but cox.com/activate won't allow me to activate it.  Could you activate it?

  • BrianM's avatar
    BrianM
    Moderator
    6 years ago
    Hi Bruce, I am showing that your new eMTA has been provisioned already.

    Brian
    Cox Support Forum Moderator
    • Bruce's avatar
      Bruce
      Honored Contributor III
      6 years ago

      I'm not getting a dial tone.  The Internet side of it is working...I'm using it...but my phone is dead.

      • BrianM's avatar
        BrianM
        Moderator
        6 years ago
        Okay, Maria will be responding to your email shortly to further troubleshoot.

        Brian
        Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    Anyone know the default IP address for the Arris TM3402 modem?  Specifically, the sticker on the bottom reads:  TM3402A/CX.

    I've tried the following with and without the following directory:  /cox_network.php

    192.168.100.1
    192.168.0.1
    192.168.7.254
    192.168.1.254
    10.0.0.1

    I hate "upgrading" my equipment.