Forum Discussion
thejamesshow00
6 years agoNew Contributor
I am also having the same problem. I am paying for 30, and oh their speed test internal and speedtest.net all say I get that. it is wrong, they are shaping traffic to make it look good or something.
I test other places, testmy.net, uploads to servers my friends run (also on cox networks 5 blocks from my house), twitch upload tests(amazon servers so yea, not some little place) youtube upload tests (google servers, not small) all come back at 7 mbps on a good day, and often going into the kbps range. I have had 3 techs come out, submit tickets to get more work done and nothing.
Allan
6 years agoModerator
Hello Thejamesshow00. Your modem is reporting multiple time out errors. Are there any splitters or signal amps on the cable line going to the modem? -Allan Cox Support Forums Moderator.