Forum Discussion

storm70281's avatar
storm70281
New Contributor II
2 months ago

Yet another outage...

Now on day 3 of an Internet outage and no end in sight and no update on when it will be fixed. Unfortunately this happens every couple months. If things can get fixed so this stops happening that would be great or at least some sort of update besides somethings broke and it'll be fixed eventually.

    • storm70281's avatar
      storm70281
      New Contributor II

      Now on day 5 of the outage and still nothing. Even emailed like the reply said and nothing. 

      • Allan's avatar
        Allan
        Moderator

        Hello. I recommend checking the cox app for service outage updates or accessing the outage map online at cox.com. Alternatively, you can reach back out to us via email at cox.help@cox.com