Forum Discussion

banned7's avatar
banned7
New Contributor
2 years ago

Worst post customer service. DONT use cox internet or trust what they say.

I canceled my service with cox about a month ago because I was moving out of state.  I called to cancel and my rep told me to leave the equipment inside the apartment and that I didn't need to bring ...
Billing issues
cox internet
BrittneyC's avatar
BrittneyC
Moderator
2 years ago

Hi, we are very sorry that you are having issues with your billing on your account. We would like to help. Please send us an email at Cox.Help@cox.com .The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this