Forum Discussion

banned7's avatar
banned7
New Contributor
12 months ago

Worst post customer service. DONT use cox internet or trust what they say.

I canceled my service with cox about a month ago because I was moving out of state.  I called to cancel and my rep told me to leave the equipment inside the apartment and that I didn't need to bring ...
Billing issues
cox internet
BrittneyC's avatar
BrittneyC
Moderator
12 months ago

Hi, we are very sorry that you are having issues with your billing on your account. We would like to help. Please send us an email at Cox.Help@cox.com .The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this