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Samer's avatar
Samer
New Contributor
4 months ago

Worst Customer Service

Been trying to got a hold of someone at Cox for help and half hour later I gave up.  Tried the message service, they put my in limbo and the customer loyalty department never answered.  The phone number puts you in loops then tells you they are closed.

Worst Customer Service + Increasing my Bill by $31/Month = hello AT&T

I rejected AT&T for the last two years with Cox, but it’s time

  • Samer, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by phone or email at cox.help@cox.com

    Cox Support Forums Moderator

    • Samer's avatar
      Samer
      New Contributor

      Thank you, as you see in my email, no one answers the phone